FAQs
Can I take the cover out immediately?
Yes, click here to buy now and start your cover today.
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When will my cover commence?
Your cover begins on the day you buy your policy.
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How much does Return of Premium Term Life Insurance cost?
Your monthly premium will depend on a number of factors – your age, gender and smoking status plus your chosen benefit amount and term length. Also, as a special offer, you will receive the first 2 months cover for only 99p per person per month.
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I live overseas. Can I buy the ACE Return of Premium Term Life Insurance?
You must be Permanently Resident in England, Scotland, Wales, Northern Ireland, the Channel Islands or the Isle of Man.
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What do you mean by 'Permanently Resident'?
Resident in the first instance for at least 3 months and thereafter for 40 weeks on average each year.
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Are there any situations that aren't covered?
There are some exclusions with the cover and full details are provided in the Policy Wording but the main ones are as follows:
- The policy won’t pay out if you were to die from any illness, injury or medical condition that you knew about at the start of your cover which meant that the answers given to the eligibility questions weren’t true and would have resulted in the policy being declined.
- It won’t pay out for death caused by any illegal acts such as drink driving.
- It won’t pay out for death caused by a hazardous activity, such as hang-gliding, bungee-jumping or mountaineering or Winter Sports such as skiing or snow boarding.
- Taking part in air travel, unless travelling as a fare-paying passenger in an aircraft which is provided and operated by an airline or air charter company which must be licensed for this
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Would a claim be affected by any other payments I might receive?
No, absolutely not. In fact, all benefits paid under this insurance are in addition to any other insurance you may have. They won't be affected by payments from any other insurance policy or state entitlements.
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What if I want to cancel my cover?
When you accept the cover you have a full 30 days in which to review the details of your new policy. If in that time you decide you don’t wish to continue, just contact ACE on the number shown in your policy documents.
However, if you cancel the policy after the first 30 days but before the end of the policy term, you will not be eligible for the return of premium offer.
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Can I increase the benefit amount during the policy term?
Unfortunately it is not possible to change the benefit amount during the policy term. If you require additional cover, you can take out a second policy for the additional amount.
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Can I change the term length during the policy term?
Unfortunately it is not possible to change the term length during the policy term. If you wish to do this, the initial policy will need to be cancelled and a new policy set up for you. Also, we will have to ask you the eligibility questions again.
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Will my premium increase during the policy term?
After the 2 month introductory offer, your monthly premium amount is guaranteed and will stay the same throughout the policy term.
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